If your product was not purchased directly from our website at diyi.life, we kindly suggest attempting to initiate a return or refund with the respective retailer.

Orders in the contiguous U.S.

• Free no hassle 30 day returns
• Free economy shipping on $39+ orders
• Shipping rates are calculated at checkout for orders below $39

Orders outside the contiguous U.S.

• Refunds may be available for damaged or defective product
• Shipping rates are calculated at checkout
• Our shipping time is 1-2 days，The shipping cycle is 7-14 days
• We will use Yun Express for transportation and door-to-door delivery